Once your order is shipped, you will receive a tracking number via email. Most orders will ship within 1 to 5 business days after your order is received. Business days are Monday - Friday, excluding Indonesian holidays. The couriers that are being used for shipping are Anteraja or Gojek (Instant or Same Day)
INVALID OR INSUFFICIENT ADDRESS
If your items are returned because of an invalid or insufficient address we will have to charge you to reship your package. If you do not want your package to be reshipped, you will be issued a store credit for the order total, and the shipping amount will be deducted from your store credit amount.
We are not responsible for packages lost by the mail couriers, and you will have to reach out directly to the courier to open a missing package claim with them. They will be able to better assist in locating your package, as we have no visibility on your package once it leaves our warehouse.